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Consumer Behaviour

General data

Course ID: 2500-EN-PS-SB-17
Erasmus code / ISCED: 14.4 Kod klasyfikacyjny przedmiotu składa się z trzech do pięciu cyfr, przy czym trzy pierwsze oznaczają klasyfikację dziedziny wg. Listy kodów dziedzin obowiązującej w programie Socrates/Erasmus, czwarta (dotąd na ogół 0) – ewentualne uszczegółowienie informacji o dyscyplinie, piąta – stopień zaawansowania przedmiotu ustalony na podstawie roku studiów, dla którego przedmiot jest przeznaczony. / (0313) Psychology The ISCED (International Standard Classification of Education) code has been designed by UNESCO.
Course title: Consumer Behaviour
Name in Polish: Consumer Behaviour
Organizational unit: Faculty of Psychology
Course groups: Business Psychology Specialization
specialization courses for 4 and 5 year
ECTS credit allocation (and other scores): 4.00 Basic information on ECTS credits allocation principles:
  • the annual hourly workload of the student’s work required to achieve the expected learning outcomes for a given stage is 1500-1800h, corresponding to 60 ECTS;
  • the student’s weekly hourly workload is 45 h;
  • 1 ECTS point corresponds to 25-30 hours of student work needed to achieve the assumed learning outcomes;
  • weekly student workload necessary to achieve the assumed learning outcomes allows to obtain 1.5 ECTS;
  • work required to pass the course, which has been assigned 3 ECTS, constitutes 10% of the semester student load.
Language: English
Short description:

The goal of the class will be to provide knowledge underlying consumer behavior from three perspectives: (a) psychological knowledge underlying consumer behavior (basic psychological processes, e.g. emotion, motivation, cognitive processes, etc.); (b) knowledge about automatic and unconscious processes accompanying each stage of consumer decision making; (c) marketing research, which can be perceived as consumer psychology in practice.

Learning outcomes:

After the Consumer Behavior class students:

will know what psychological mechanisms underly consumer decisions and behaviors

will know what are research methods used in studying consumer behavior as a scientific discipline

will know what are research methods used in marketing research (consumer behavior in practice)

will understand motives and barriers underlying consumer behavior

will know mechanisms of social marketing practice: social advertising, corporate responsibility, cause related marketing, social intervention

get skills of team work, critical thinking, creative problems solving

get skills in preparing communicative presentations (PPT) and providing attractive presentation of team work

Classes in period "Summer semester 2023/24" (in progress)

Time span: 2024-02-19 - 2024-06-16
Selected timetable range:
Navigate to timetable
Type of class:
Seminar, 30 hours more information
Coordinators: (unknown)
Group instructors: Katarzyna Stasiuk
Students list: (inaccessible to you)
Examination: Course - Grading
Seminar - Grading
Bibliography:

Reading per class topic:

Class I

Maison, D. (2019). Qualitative marketing research. Understanding consumer behavior. London and New York: Routledge. (chapter 1, pp. 4-22 and 2, pp.23-48)

Maison, D. Gregg, A. (2016). Capturing the Consumer’s Unconscious: Applying the Implicit Association Test in Consumer Research. In: C. Jansson-Boyd & M. Zawisza (Eds.). The International Handbook of Consumer Psychology.

Class II

Chartrand, T.L, Hubber, J., Shiv, B., Tanner, R.J. (2008). Nonconscious Goals and Consumer Choice. Journal of Consumer Research, 35, 189 – 201.

Maison, D., Pawłowska, B. (2017). Using the Facereader Method to Direct Emotional Reaction to Controversial Advertising Referring to Sexuality and Homosexuality. [in] K. Nermend & M. Łatuszyńska (eds.) Neuroeconomic and Behavioral Aspects of Decision Making. Springer Proceedings in Business and Economics.

Class III

Han, Y.J., Nunes, C.J., Dreze, X. (2010). Signaling Status with Luxury Goods: The Role of Brand Prominence. Journal of Marketing, 74, 14 – 30.

Belk, R. (1988). Possession and the Extended Self. Journal of Consumer Research, 15, 139-168.

Solomon, M.R. (xxxx). Consumer Behavior.

Class IV

Maison, D. (2019). The Psychology of Financial Behavior. Springer. (chapter 1, pp. 1-50 and chapter 3, pp.73-104)

Class V

Csikszentmihalyi, M. (2000). The Costs and Benefits of Consuming. Journal of Consumer Research, 27, 267 – 272.

Solomon, M.R. (xxxx). Consumer Behavior.

Class VI

Mazar, N., Zhong Ch-B. (2010). Do green products make us better people? Psychological Science, 21, 494 – 498.

Becker-Olsen, K.L., Cudmore, B.A., Hill, R.P. (2006). The impact of perceived corporate social responsibility on consumer behaviour. Journal of Business Research, 59, 46-53.

Course descriptions are protected by copyright.
Copyright by University of Warsaw.
Krakowskie Przedmieście 26/28
00-927 Warszawa
tel: +48 22 55 20 000 https://uw.edu.pl/
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